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Company

Bremerhaven Network and ports Sailing schedule About us Contact

Tools

Track a shipment Request a quote

Region and language

Canada — English Canada — Français Deutschland — Deutsch Germany — English

Track a shipment

Enter a booking reference or container number. You will see every movement recorded against the consignment, the current position of the vessel and the status of each document in the file.

Booking references look like HHL-2041. Container numbers are four letters followed by seven digits. This demonstration holds five sample consignments.

Demonstration references you can try:

Behind the tracking

Where the milestones come from

Each milestone is written by whoever or whatever performed it, rather than inferred from an expected timetable.

1

Terminal gate

Automated gate readings at Fairview Cove and Maasvlakte record the container in and out.

2

Load confirmation

The stowage plan is reconciled against the bay plan once loading finishes.

3

Vessel position

Position and speed as reported by the carrier operating the service.

4

Customs events

Acceptance, examination and release messages are posted by our brokers at each border.

5

Delivery

The final milestone is signed by the receiving party and attached to the file as proof of delivery.

Notifications

Contract customers receive an email or an EDI message on every milestone. Tell us which events matter and we will send only those.

System integration

If you want status landing in your own system rather than an inbox, tell us what you run and we will work out the least painful way to connect it.

Something looks wrong

If a milestone does not match what you are seeing on the ground, call the operations desk and somebody will open the actual file.

Contact operations